Workflow

Support informed by your documents

Make product documentation and support material available in an assistant conversation.

Create a shop for this workflow, connect relevant sources, and configure the assistant behavior.

Review responses and conversation history before relying on an assistant in an operational process.

Answers grounded in your sources ↗

Index catalog and document content so relevant knowledge can be retrieved during a conversation.

Install a shop-specific widget and let visitors ask questions where they are already browsing.

Manage assistant settings, knowledge, team access and conversations from the admin.