Workflow
Give support teams a knowledge entry point
Use indexed business knowledge alongside the systems your team already operates.
Create a shop for this workflow, connect relevant sources, and configure the assistant behavior.
Review responses and conversation history before relying on an assistant in an operational process.
Answers grounded in your sources ↗
Index catalog and document content so relevant knowledge can be retrieved during a conversation.
An assistant on your website ↗
Install a shop-specific widget and let visitors ask questions where they are already browsing.
One workspace for shops and teams ↗
Manage assistant settings, knowledge, team access and conversations from the admin.