Product
Understand your conversations
Review customer profiles and conversation history to follow the questions people ask.
Shop-level history helps your team examine answers and identify missing information.
Analytics and usage records belong to the shop that produced them. Access depends on team permissions.
Put your catalog to work ↗
Import a product catalog so the assistant can search product information.
Make documents part of the answer ↗
Upload supported documents and manage the files available to each shop.
An assistant on your website ↗
Install a shop-specific widget and let visitors ask questions where they are already browsing.
Integrate at the API level ↗
Connect your own interface to shop, knowledge and conversation endpoints.