Guide

Keep assistant knowledge current

An assistant is only as useful as the information you maintain.

Treat the catalog and documents as the source of truth. Replace obsolete information and reprocess sources when they change.

Review unanswered questions and conversation history. They can reveal gaps that were not apparent when the original documents were written.

Practical guides ↗

Set up sources, maintain knowledge and connect a widget.

Install a shop-specific widget and let visitors ask questions where they are already browsing.

Index catalog and document content so relevant knowledge can be retrieved during a conversation.